Privacy notice and cookies policy
Last updated: March 2026
1. Who We Are
This policy explains how Scotch Whisky Auctions Ltd collects, uses and protects personal information when you use our website and services.
Scotch Whisky Auctions Ltd
Unit C, 139 Lancefield Street
Glasgow G3 8HZ
United Kingdom
Company number: SC383924
Email: mail@scotchwhiskyauctions.com
Telephone: +44 (0)141 243 2585
Scotch Whisky Auctions Ltd is the data controller responsible for your personal data.
2. Information We Collect
We may collect personal information including:
- name, address and contact details
- date of birth (to verify legal age)
- account login details
- payment information
- identity verification information
- records of bids, purchases and sales
We may also collect technical information such as IP address, device information, browser type and website usage data.
3. How We Use Your Information
We use personal data to:
- create and manage your account
- process auction bids, purchases and sales
- process payments and deliveries
- provide customer support
- prevent fraud and maintain platform security
- improve our website and services
- send service communications
- send marketing communications where you have opted in
4. Legal Basis for Processing
We process personal data under the following lawful bases:
- Contractual necessity – to provide our auction services
- Legal obligation – including financial and tax reporting requirements
- Legitimate interests – to operate and improve our services and protect the platform
- Consent – for marketing communications and certain cookies
5. Seller Tax Reporting
Under the Platform Operators (Due Diligence and Reporting Requirements) Regulations 2023, online marketplaces are required to collect certain seller information and report sales activity to HM Revenue & Customs (HMRC).
Where required, seller information and transaction data may be reported to HMRC or other relevant tax authorities.
6. Sharing Your Information
We may share personal data with trusted third-party providers who help us operate our services.
These include:
- Payment processing through Barclaycard
- Identity verification services provided by Stripe
- Email marketing and communications through Mailchimp
- Customer review services through Trustpilot
We may also share information with technology providers, fraud prevention services, delivery partners, professional advisers and government authorities where required by law.
Marketing emails may contain tracking technologies that measure engagement such as email opens and link clicks.
7. International Data Transfers
Some service providers may process personal data outside the United Kingdom or European Economic Area. Where this occurs we ensure appropriate safeguards are in place in accordance with applicable data protection law.
8. Data Retention
We retain personal data only for as long as necessary to provide our services and comply with legal obligations. Financial and transaction records may be retained for up to six years to comply with UK tax and accounting requirements.
9. What Are Cookies
Cookies are small text files placed on your device when you visit a website. They help websites function correctly, remember user preferences and analyse website usage.
10. Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the operation of our website and enable core functionality such as secure login, account management, bidding activity and fraud prevention.
Because these cookies are required for the website to function properly, they are placed automatically and cannot be disabled through our website.
These cookies may remain active while you are logged into your account and may expire automatically once your browsing session ends.
Analytics Cookies
These cookies help us understand how visitors use our website so we can improve its performance and user experience.
Marketing and Communication Cookies
These may be used to measure engagement with communications or improve marketing activities.
11. Third-Party Cookies
Some cookies may be set by third-party services we use, including Mailchimp and Trustpilot, when interacting with marketing communications or customer review features.
12. Managing Cookies
Most web browsers allow you to control or delete cookies through browser settings. You may also be able to manage cookie preferences through the cookie banner displayed on our website.
Please note that disabling certain cookies may affect the functionality of the website.
13. Your Rights
Under UK data protection law, you have the right to:
- access your personal data
- correct inaccurate information
- request deletion of your data
- restrict or object to certain processing
- withdraw consent for marketing communications
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
Website: https://ico.org.uk
14. Changes to This Policy
We may update this policy from time to time to reflect legal, regulatory or operational changes. The most recent version will always be available on this page.