Current Updates
Our latest service updates.
Christmas Delivery 2025
We would like to encourage all our customers, but in particular the US and Worldwide, that if you wish to buy bottles for Christmas that you attempt to win them in our 173rd Auction in November if they are available.
Unfortunately, we are unable to guarantee any bottles won in the December Auction (174th) will be delivered on time for Christmas. As always, we will deliver as many as possible in the time available to us but due to the holidays/closure of our couriers at this time of year there will be time constraints applied.
We will be applying cut off dates in December to prevent your bottles being sat in a 3rd party’s warehouse and keep them in-house where we can ensure their safety under proper conditions of storage.
Shipping will recommence on 5th January due to the localised public holidays here in Glasgow.
Germany Update
We can only ship to Germany if the recipient resides there and is able to provide proof of residency if required. This means we are no longer able to ship to hotels or freight forwarders in Germany.
Non UK/EU Card Payments
Due to increased running costs as of the 30th of May 2025 there will be a 3% charge for non UK/EU credit card transactions.
US Shipping Update
Our US shipping is now back underway, though please be advised US government tariffs now apply. The tariffs are currently charged at 10% and there is a small admin fee charged by our US Handlers of approximate 0.5%. There are no tariffs on USA produced goods, for example USA whisky / bourbon.
US Delivery Expansion
We have recently been informed by our US delivery partner that a further 17 states have been added to the list of US states we can deliver to. The following 17 states have now been added as options for delivery for our US customers:
- Arizona
- Colorado
- Indiana
- Iowa
- Kansas
- Kentucky
- Minnesota
- Missouri
- Montana
- Nevada
- New Hampshire
- North Dakota
- Ohio
- Oklahoma
- Tennessee
- Wisconsin
- West Virginia
For a full list of US states we can deliver to please check our Delivery page here.
PAYMENT UPDATE
Due to increasing levels of fraud we are no longer able to accept JCB cards as a method of payment. We will also no longer make payments using Paypal, we are happy to offer alternative payment methods please contact us if you are unsure of the options available.
US customers
We have been experiencing some delays with US customs over the last week and this looks like it will last for the next couple of weeks. We are monitoring this and shipments are moving slowly through. This is outwith our control and we ask for your patience as we wait for the tracking information for you. We will update you as soon as have the relevant information for your shipment.
Singapore - GST
Singapore based customers please note GST of 9% will now apply to buyers premium for non-gst registered customers, No VAT applies on the hammer price of your bottles and local customs tax and fees continue to be payable upon import based on your commercial invoice. Please ensure you update your tax information from within your My SWA account.
FUEL CHARGES/SHIPPING FEES
Please note that in response to increasing fuel costs couriers may charge additional fees for European and world-wide shipments, where this is this case this will be advised on your custom quote for your shipment. Please review our updated shipping costs here.
Important information
Due to import regulations we cannot currently ship to Sweden, Italy, Poland, Croatia, Latvia, Slovakia, Lithuania, Hungary, Spain and Estonia. There also continues to be potential difficulties shipping to a handful of countries within Europe so please check your local customs regulations and rules on alcohol imports prior to bidding. If you have an outstanding order here with us please contact us to discuss your options.
We will continue to update this page as more information becomes available please check back often for updates.
Best wishes from all at Team SWA.